1. Information We Collect
We may collect the following types of personal information when you visit our website, make a purchase, or interact with us:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment details (e.g., credit/debit card information).
- Technical Information: IP address, browser type, operating system, device information, browsing history, and cookies.
- Purchase Information: Order details, payment transactions, and billing information.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders, including delivering products like ZTE / Nubia, OPPO, Earphones, and Headsets.
- To improve our website and customer experience.
- To communicate with you about your orders, product recommendations, and promotions.
- To respond to customer inquiries and provide customer support.
- To send you marketing communications (only if you opt-in).
- To comply with legal obligations and resolve disputes.
3. Data Security
We take data security seriously and use industry-standard measures to protect your personal information. We employ encryption techniques, secure payment gateways, and other security protocols to safeguard your data during transactions and storage.
However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Hikito.xyz uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our website’s performance. You can manage or disable cookies through your browser settings, though this may impact the functionality of some features on our site.
5. Third-Party Services
We may share your personal information with third-party service providers for the purpose of processing payments, fulfilling orders, or delivering services (such as shipping or email communication). These third parties are obligated to protect your data and may only use it for the specific purposes for which it was provided.
Additionally, we may use third-party analytics services (e.g., Google Analytics) to help us understand user behavior on our site and improve our services.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we have collected about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain data for legal reasons).
- Opt-Out of Marketing: You can opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link in our emails or contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@hikito.xyz